Effective Date: 15/09/2025

Arihant Lubricants Pvt. Ltd. (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Data We Collect
We may collect and process the following categories of personal data:

• Identification Data: Name, company name, job title, and contact information such as email, phone number, and postal address.
• Business Information: Inquiry details, product interests, service requests, and order history.
• Technical Data: IP address, browser type, device information, operating system, access time, and pages visited.
• Other Voluntarily Provided Information: Any other data you provide through forms, emails, or customer support.
  
  

2. Purpose of Data Collection
We collect and process your data for:

• Responding to your inquiries and requests
• Fulfilling orders and service agreements
• Providing information about our products, services, and offers
• Improving our website functionality and user experience
• Managing customer relationships
• Compliance with legal obligations

3. Legal Basis for Processing
We process your personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate interests

4. Data Sharing & Disclosure
We may share your data with:

• Service providers and business partners
• Regulatory authorities where required by law
• Affiliates and subsidiaries

5. International Data Transfers
Your personal data may be transferred and processed in countries outside your residence with appropriate safeguards.

6. Data Security
We implement reasonable technical and organizational measures to protect your data.

7. Data Retention
We retain your data only as long as necessary or required by law.

8. Your Rights
You have the right to access, correct, delete, object to, or restrict processing of your data, and to withdraw consent.

9. Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance your website experience.

10. Changes to This Policy
We reserve the right to update this Privacy Policy periodically.